Detective Michael Hayes’ boyish charm undercuts his personal experience in fighting crime. Having lost a family member to gun fire several years ago, he has always wanted to give people the kind of protection that he wishes that family member could have had. Since then he has driven himself to be the best police officer he could be, not only in the precinct, but to the community of Mercer in general. He’s a cop who is very cynical when people give him trouble, and is not afraid to play rough when necessary, so long as there is no foul play involved. Together with his partner, Detective Jonathan Goodrem, he is not prepared at all when they investigate a case with bizarre scientific findings.